We want every SPARO piece to feel right, the moment you unbox it. If something isn’t, you have 15 days from delivery to return or exchange it — apart from sale purchases, which are final.
Returns
To be eligible, the footwear must be unworn, unused, clean and in its original packaging, with all tags undamaged. So please try the footwear indoors on a clean surface. Belts should be returned uncut and unpunched.
Exchanges
Wrong size? We’ll exchange footwear or belts for another size of the same style, subject to stock. Write to us within 15 days and we’ll arrange the pickup and the replacement together.
Sale items
Articles purchased during a sale period are final sale — no warranties, guarantees, exchanges or store credits apply, except where the wrong product was dispatched.
Refunds
Once your returned item reaches us and passes inspection, we’ll confirm by Email. Refunds are made to the original payment method — typically within 5–7 working days of approval. Please note that SPARO follows a No Cash Refund Policy: whatever the payment method, the money goes back to the card or account used for the purchase, and is never paid out in cash.
How to start a return
For any query, please get in touch with our Customer Service Department — Email sparoshoes@gmail.com or call +91-484-4043340 (10 am – 6 pm, except holidays) — with your Order Number. We’ll reply within two working days with the next steps.